Refund Policy

Last updated: February 23, 2026

At Service Well LLC d/b/a Service Well, we want you to be completely satisfied with our platform. We offer a straightforward 30-day money-back guarantee.

30-Day Money-Back Guarantee

If you are not satisfied with Service Well for any reason within the first 30 days of your subscription, you may request a full refund of all charges. No questions asked.

How to Request a Refund

Refunds can be requested through the self-service option in your account Settings page. Navigate to Settings → Billing and select the refund option. You can also contact us directly at hello@servicewell.co.

What Happens After a Refund

• Your subscription will be canceled immediately
• Staff accounts will be deactivated
• Access to training features will be suspended
• Your content and data will be retained for 30 days in case you decide to reactivate

Processing Timeline

Refund requests are typically processed within 3-5 business days. The refund will appear on your original payment method. Depending on your bank or credit card provider, it may take an additional 5-10 business days for the refund to appear on your statement.

After the 30-Day Period

After the initial 30-day period, your subscription is billed monthly and can be canceled at any time. Cancellation takes effect at the end of the current billing period — there are no partial-month refunds after the guarantee period, but you will not be charged for subsequent months.

Contact Us

If you have questions about our refund policy or need assistance, please contact us at:

Email: hello@servicewell.co
Company: Service Well LLC